PRIVACY NOTICE

This Privacy Notice explains how luminousjewelbox collects, uses, stores, and shares personal information when you visit our online store, browse our products, make a purchase, contact customer service, or otherwise interact with our website and services.

In this Privacy Notice, “we,” “us,” and “our” refer to luminousjewelbox. “You” refers to an individual who visits our website, makes a purchase, or communicates with us.

  1. Information We Collect

Depending on how you interact with our store, we may collect personal information that you provide directly, including your name, email address, shipping address, billing address, order details, and information included in customer service communications.

When you place an order, information about the products purchased, transaction details, payment status, delivery information, and order history may be processed to complete the transaction and provide customer support. Payment information is handled through the payment methods and payment service providers available at checkout. We do not intend to collect more payment information than is reasonably necessary to process a transaction.

We may also collect technical and usage information when you visit our website. Depending on the technologies enabled, this information may include your IP address, browser type, device information, pages viewed, referring website, interactions with website content, approximate location derived from technical information, and information about how you navigate our store.

We may receive information from service providers and other third parties that support payment processing, website functionality, fraud prevention, analytics, advertising, and order fulfillment, subject to applicable law and the relevant service arrangements.

  1. How We Use Personal Information

We may use personal information to process and fulfill orders, accept payments, arrange shipment, provide tracking information, manage returns and refunds, respond to customer inquiries, and communicate with you about your purchases.

We may also use information to operate and maintain our website, remember relevant preferences, improve website functionality, understand store performance, detect suspicious activity, protect against fraud, enforce our policies, comply with legal obligations, and establish or defend legal claims.

Where permitted by law and consistent with your preferences, we may use certain information to measure marketing effectiveness, personalize advertising, or provide information about products and offers. You may opt out of marketing communications where an opt-out mechanism is provided. Transactional messages necessary to fulfill an order may still be sent.

  1. Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, tags, scripts, and similar technologies to support essential website functions, maintain shopping cart contents, remember preferences, measure website performance, understand visitor interactions, and provide advertising or analytics services.

Where required by law, we will provide appropriate notice and obtain consent before using non-essential technologies. You can manage available cookie preferences through the controls provided on our website, if available. You may also adjust cookie settings in your browser, although disabling certain cookies may affect website functionality.

  1. Sharing of Personal Information

We may share personal information with service providers that help us operate our store and fulfill our business activities. These providers may include Shopify or other e-commerce technology providers, payment processors, shipping and fulfillment providers, customer support services, website hosting providers, analytics providers, fraud-prevention services, and advertising partners.

These parties may process information on our behalf or for purposes described in their own privacy notices, depending on the nature of the service and applicable law. We seek to use appropriate arrangements and safeguards for information handled by our service providers.

We may also disclose information when reasonably necessary to comply with applicable laws, respond to valid legal requests, protect our rights or property, investigate suspected fraud, protect customers or other individuals, or support a business transaction such as a merger, restructuring, or transfer of assets.

We do not state that we sell personal information in every circumstance, and our actual practices are governed by applicable law and the technologies used on our website. Where applicable law provides rights to opt out of the sale or sharing of personal information, targeted advertising, or certain forms of profiling, we will honor those rights as required.

  1. AppLovin and Advertising Technology

If AppLovin advertising technology, including its pixel, cookies, scripts, or other integrations, is enabled on our website or used in connection with our advertising activities, AppLovin may collect or receive certain information through those technologies. Depending on the integration and applicable consent choices, this information may include device identifiers, online activity, browsing interactions, advertising events, and other technical or usage information.

Such information may be used for advertising delivery, advertising measurement, attribution, fraud prevention, campaign optimization, and related purposes described in AppLovin's privacy documentation. Information may be shared with AppLovin and relevant advertising partners as permitted by applicable law and the consent choices or other legal bases that apply.

Where required, we will provide appropriate notice and obtain valid consent before enabling relevant advertising technologies or processing information for purposes that require consent. We will also provide available mechanisms for managing applicable privacy choices.

For more information about AppLovin’s collection and use of your information visit: https://legal.applovin.com/privacy/

This disclosure describes the intended treatment if AppLovin technology is used. The actual integrations, consent mechanisms, and data practices on our store must be verified and maintained to match our published notice.

  1. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Notice, including processing orders, providing customer support, maintaining business and transaction records, resolving disputes, preventing fraud, and meeting legal, tax, accounting, or regulatory requirements.

Retention periods depend on the type of information, the purpose for which it was collected, applicable legal requirements, and whether the information is necessary to resolve a dispute or enforce an agreement. When information is no longer required, we will take reasonable steps to delete it, anonymize it, or otherwise handle it in accordance with applicable law.

  1. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure. However, no internet transmission or electronic storage method can be guaranteed to be completely secure. We cannot promise absolute security, and you should avoid sending passwords or complete payment card details through ordinary email.

  1. Your Privacy Rights

Depending on your place of residence and applicable law, you may have rights to request access to personal information, obtain a copy, correct inaccurate information, request deletion, restrict or object to certain processing, receive information in a portable format, withdraw consent, or opt out of certain advertising-related processing.

You may exercise applicable rights by contacting service@luminousjewelbox.com. We may need to verify your identity and request additional information reasonably necessary to process your request. We will respond within the time required by applicable law. We will not unlawfully discriminate against you for exercising privacy rights.

You may unsubscribe from promotional emails using the unsubscribe instructions provided in those messages, where available. You may continue to receive necessary transactional or service communications.

  1. International Data Transfers

Our service providers may process information in countries other than the country in which you reside. Where personal information is transferred internationally, we will take steps required by applicable law to provide appropriate safeguards for that transfer.

  1. Children's Privacy

Our online store is intended for a general shopping audience and is not designed to knowingly collect personal information from children in circumstances where parental consent is legally required. If you believe a child has provided personal information in violation of applicable law, please contact us so we can review the matter and take appropriate steps.

  1. Third-Party Websites

Our website may contain links to third-party websites or services. Those third parties operate under their own privacy notices and practices. We are not responsible for the privacy, security, or content of third-party websites that we do not control. Please review the relevant privacy information before providing personal information to another service.

  1. Changes to This Privacy Notice

We may update this Privacy Notice to reflect changes in our business practices, technology, legal requirements, or service providers. The revised version will be posted on our website with an updated date. Where required by law, we will provide additional notice or obtain consent for material changes.

  1. Contact Us

For questions about this Privacy Notice, our data practices, or a privacy rights request, contact:

luminousjewelbox
Email: service@luminousjewelbox.com
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PDT.

Effective Date: October 29, 2026
Last Updated: October 29, 2026