TERMS OF SERVICE

These Terms of Service govern your access to and use of the luminousjewelbox website, online store, content, features, and services. By accessing our website or purchasing from our store, you agree to these terms to the extent permitted by applicable law.

Please read these terms carefully. If you do not agree with a provision that applies to your use of the website, you should discontinue the relevant use of the service.

  1. About Our Store

luminousjewelbox operates an online store offering bracelets, beaded accessories, and related fashion jewelry products. Our website provides product information, shopping functionality, checkout, customer support information, and related services.

Questions about our store or these Terms of Service may be directed to service@luminousjewelbox.com.

  1. Eligibility and Appropriate Use

You may use our website only in compliance with applicable law and these terms. If you make a purchase, you must be legally capable of entering into a binding transaction or have the necessary authorization from a parent, guardian, or other legally authorized person where required.

You agree not to use the website for unlawful purposes, interfere with its operation, attempt unauthorized access, submit fraudulent orders, misuse payment systems, or engage in conduct that could harm our business, customers, service providers, or other users.

  1. Product Listings and Availability

We aim to present accurate product descriptions, photographs, prices, and availability information. However, product listings may occasionally contain errors, and visual appearance can vary because of lighting, photography, screen settings, and material characteristics.

We may correct inaccurate information, update product listings, or change availability. If an error materially affects an order, we will handle the matter in accordance with applicable law and communicate with the customer where appropriate.

  1. Orders and Payments

Orders are subject to availability, payment authorization, and the applicable purchase terms. You agree to provide accurate billing, shipping, and contact information when placing an order.

Product prices, applicable taxes, and shipping charges will be displayed during checkout. Standard Shipping costs $5.99 for orders below $49.00, free shipping applies to orders of $49.00 or more, and Expedited Shipping costs $8.99.

We may decline or cancel orders when reasonably necessary for legitimate reasons, including suspected fraud, unauthorized transactions, material pricing errors, or inability to fulfill the order, subject to applicable law.

  1. Shipping and Delivery

The estimated transit time is 10–20 days after shipment, excluding order processing time. Delivery estimates are not guarantees unless expressly stated otherwise.

Delivery may be affected by carrier operations, weather, customs clearance, public holidays, inaccurate addresses, and other circumstances outside our reasonable control. Please review our Shipping Policy for further information about shipping methods, charges, tracking, delays, and delivery concerns.

  1. Returns and Refunds

Returns and refunds are handled under our Return Policy and applicable law. Please contact service@luminousjewelbox.com before sending an item back. If a return is authorized, we will provide the designated return address and applicable instructions.

Nothing in these terms limits mandatory consumer rights concerning defective, damaged, incorrect, or non-conforming products.

  1. Intellectual Property

Unless otherwise indicated, the content of our website, including product photographs, graphics, text, page layouts, branding, and other materials, is owned by or licensed to the relevant rights holder and may be protected by intellectual property laws.

You may view and use the website for personal, lawful shopping purposes. You may not reproduce, distribute, modify, publicly display, commercially exploit, or otherwise use website content without appropriate authorization, except where permitted by law.

You must not use our name, branding, images, or other protected materials in a way that falsely suggests sponsorship, affiliation, or authorization.

  1. Third-Party Services and Links

Our website may rely on third-party services for payment processing, website hosting, analytics, advertising, shipping, and other functions. Third-party services may be governed by separate terms and privacy notices.

Links to external websites are provided for convenience where applicable. We do not control all third-party websites and are not responsible for their content, availability, security, or practices. Your use of third-party services may be subject to their own conditions.

  1. Privacy

Our collection and use of personal information are described in our Privacy Notice. By using the website, you acknowledge that you have had the opportunity to review that notice.

Where consent is required for cookies, advertising technologies, or other processing, we will provide the applicable consent mechanism and process information in accordance with applicable law.

  1. Website Availability and Security

We aim to maintain a functional and accessible website, but we do not guarantee uninterrupted, error-free, or continuously available access. Maintenance, technical issues, service provider interruptions, security events, and other circumstances may temporarily affect availability.

You must not attempt to bypass security measures, introduce malicious code, interfere with the website's operation, or access information or systems without authorization.

  1. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, the website and its content are provided on an “as available” basis. We do not guarantee that every website function will be uninterrupted or that all technical errors can be prevented.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including mandatory consumer rights or liability that cannot legally be waived.

To the extent permitted by law, we will not be responsible for indirect or consequential losses arising from use of the website where such losses are not legally recoverable. Any other limitation of liability will apply only to the extent permitted by applicable law and will not override mandatory rights or remedies.

  1. Indemnification

To the extent permitted by law, you may be responsible for losses or reasonable costs arising from your unlawful misuse of the website, your violation of these terms, or your infringement of another person's rights.

This provision does not require you to indemnify us for losses caused by our own unlawful conduct or waive any right that cannot legally be waived.

  1. Changes to These Terms

We may update these Terms of Service to reflect changes in our operations, website features, service providers, or legal requirements. The updated version will be posted on our website with a revised date.

Changes will apply as permitted by law. Changes will not retroactively remove mandatory rights relating to a completed purchase.

  1. Governing Law and Disputes

These terms are subject to applicable law. Any dispute concerning the website or a purchase will be handled under the legal rules and procedures applicable to the circumstances, including mandatory consumer protection provisions.

Nothing in these terms deprives a consumer of any mandatory legal protection or forum right available under applicable law.

  1. Contact Information

For questions regarding these Terms of Service, please contact:

luminousjewelbox
Email: service@luminousjewelbox.com
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PDT.

Effective Date: October 29, 2026
Last Updated: October 29, 2026